Whether be it in-person leadership programs, technical training, on boarding or just in time learning, we are expecting weeks if not months of disruption in most parts of the world.
When businesses return to “normal,” things may not just snap back to the old ways. After months of social engagement and technological immersion, workplace learners and business leaders will have a higher expectation with regard to how they want to engage and learn.
The two are very different environments however with a little practice and technical knowledge there is an opportunity to deliver excellent learning in a digital environment.
The past few weeks’ events underscore the need for business and society to be resilient and prepared for times of uncertainty. The crises could be an opportunity and an impetus for change, toward much needed innovation. To build resilience for a future-proof learning and development sector, and to form new and improved learning habits in a business or organisation.
Some businesses are well ahead of this curve and it makes not only financial sense but also improves the customer experience.
Take E Spares for example. For years they have been adding video to their product catalogue. Not only will they sell you what you need they will show you how to fit it. Thinking of buying a lawnmower blade then does it make sense to see how to fit it?
We have produced videos for the NHS and other healthcare organisations. This is a great example of our belief in action.
“Why does learning have to expand to fit the time allotted to it?”
Watch the video to see the outcome of one of our projects for the NHS.
The need for security and safety when it comes to the railways is paramount however classroom learning is costly and not always practical. A certified mobile learning course is cost effective and with the addition of refresher courses and updates for the following year adds value to the original investment.
These are the outtakes of a days filming for the industry recognised WorlHost Customer Service Course we produced.
It’s not as scary as you might think!