If for any reason an item is dropped onto the track UNDER NO CIRCUMSTANCES should personnel attempt to retrieve it.
This should be brought URGENTLY to the attention of station personnel who will initiate procedures to deal with this situation
If an accident occurs on the station or train – an injury to a member of the public or damage to station infrastructure or rolling stock – then STATION and/or TRAIN STAFF MUST be informed immediately so that incumbent plans for dealing with such eventualities can be implemented.
ICRF Control should also be informed.
All accidents or injuries (however minor) MUST be reported to the control office and entered into the Accident Book.
Train operators have a set procedure for dealing with emergencies and security issues. In the first instance couriers and other ICRF personnel should alert station staff and follow any instructions given:
if station staff are not present then the fire alarm should be activated and the fire brigade called or the police alerted for security issues.
Station staff must then be located and informed of actions taken.