So why is money being wasted on training? Sending people on training courses is simple; making sure they don’t forget what they have learnt and apply it in their jobs is a tad trickier. I am not going to give you all the answers – mainly because I don’t have them – but what I am going to suggest will help to ensure your investment in learning and development translates into business results.
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How people learn
“Why what’s wrong with what I am doing now”? “Is this some sort of test”? “Don’t they think I do a good job”? Just telling someone to attend a training course can send out all the wrong messages. Staff need support before during and after training.
When where staff learn
Formal training that’s conducted during business hours is not only time consuming but also removes that person from the day job incurring additional expense. Plus chances are they will be thinking about the backlog of work that’s building up which means they will not be 100% focused on the learning. So why not learning that fits people’s lifestyle? By which I mean available 24 7 available when and where it’s needed and in a format that people are comfortable with? Some of the most popular programmes on TV right now are cooking and gardening. Why, because people find it an entertaining way to learn. They can record the shows or stand in the kitchen with a tablet watching and learning while they try a new meal. TV educates entertains and engages – well sometimes.